A note about Covid-19
To our customers and communities —
We hope that you and your loved ones are safe during this unprecedented and challenging time.
We are currently open at toobydoo.com but have a smaller team for safety reasons, which means orders may be delayed, and we cannot offer expedited shipping at this time. As always, orders above $75 within the continental U.S. ship for free — and we have extended our return policy from 30 days to 60 days.
Our stores in the U.S. are currently closed so that we can do our best to support the efforts to help contain the spread of COVID-19.
As this is an incredibly dynamic situation, we will continue to assess the crisis and do our best to communicate as our strategy changes. The safety of our customers, teams and communities is always our first priority.
We know that every decision we make impacts the people we love and understand that lives have already been greatly affected.
If you have questions, our Customer Service team is available by email firstname.lastname@example.org or via chat.
We want you to know that we are all working around the clock to make the best decisions possible during this unchartered time. We know that we will all get through this together.
From all of us at Toobydoo, please be safe and take care of each other.